Shipping and Warranty

Currently, when the size and nature of the item(s) allows, we use UPS for most of our shipping. With more than 20yrs experience in the business, you can trust our expertise when it comes to your instruments. However, you may contact us about your preferred shipper and shipping methods. ALL SHIPPED ITEMS MUST BE INSURED! The shipping costs are based on the actual freight charges, and any handling charges will be detailed to you. Please notify us within 48 hours of receiving your package if you notice any undescribed damaged and save all packing material.

Customer Satisfaction
We have been serving satisfied customers at our original and only location since 1988. We want you to be happy with your purchase. In order to do that we try to accurately describe all items in our online store. Most are pre-owned or vintage items, so an accurate description is essential. If we make a mistake, we will do every attempt set it right. If you are not satisfied with your purchase, you have 5 days from the received dated to contact us. We will attempt to remedy your concerns promptly.

If a return is necessary, we will provide you with a return authorization number to include with your package. You are responsible for shipping costs for returned merchandise. The original packaging is intended to protect the merchandise on its way to you. It is also a good way to repack and return to us. We don't want any damage to occur during shipping to you or returning to us. We will refund your purchase price in full as long as returned item(s) are in the same condition. Worn, damaged, soiled merchandise will be restored and your refund will be less those charges to restore the Item(s).

Any manufacturers warranties available on new merchandise will be included in your purchase. Extended warranties on used and vintage merchandise are not available. We do our best to see to it that you are pleased long after the sale is complete. If you have problems with items purchased from us (or purchased elsewhere) we often have solutions.
Copyright © 2018 Horn Trader OKC. Powered by Zen Cart

We do our best to accurately describe the items listed for sale. After more
than 21 years in the business we still make mistakes. If you notice one
please bring it to our attention so we can correct it.
We appreciate all the help we can get.
Thank you,
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